Shipping policy

  • 1. Bolero NY LLC ships merchandise only to locations within
    the United States and U.S. territories, including Alaska, Hawaii,
    Puerto Rico, Guam, and the US Virgin Islands. Bolero NY LLC
    does not ship merchandise to Canada, Mexico, or any other
    international locations. The risk of loss and title for all merchandise
    ordered on this Website pass to you when the merchandise is delivered
    to the shipping carrier. Bolero NY LLC uses USPS, UPS, and FedEx
    to ship merchandise. 

  • Bolero NY LLC reserves the right to change the shipping
    carrier on any order as it sees fit without any prior notice.

  • Any automated shipping estimates shown at checkout, are only estimates
    and we are not responsible for any delays that happen once we give the
    shipment off to the carrier.

  • Bolero NY LLC does not offer any type of expedited shipping.

  • If you do not receive your order within 14 days, one of the products
    you ordered may be out of stock. Please allow 3 to 4 weeks or call
    Bolero at (530) 426-5376 for the status of your order.
    Please note: We Do Not Ship on Saturdays and Sundays.

    *Allow 3 to 4 business days for processing orders. 

    *If orders are placed around a holiday, please allow 3 to 5 days for
    processing. Orders placed on Friday around a Holiday will be
    shipped on the business weekday.

    *If you are ordering within 2 days before or during a live event that
    Bolero NY LLC is attending, the arrival of your order may take 2 to 3
    days longer than expected. Please visit our Events Page for live 
    events that our company will be at.

    Bolero NY LLC is not responsible for packages delayed, lost, or damaged by the United States Postal Service. Please contact your local United States Post Office with tracking number information.

  • 2. Unless otherwise agreed to in writing, delivery of the Goods shall take place at the address specified by the Buyer on or as close as possible to the date required by the Buyer. The Buyer shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.

  • 3. If the Seller is unable to deliver the Goods because of actions or
    circumstances under the control of the Buyer, then the Seller shall
    be entitled to place the Goods in storage until such times as delivery
    maybe affected, and the Buyer shall be liable for any expense associated with such storage.

  • 4. Any damages, shortages, over deliveries, and duplicated orders should be reported to the Seller within 14 days of signed receipt to enable replacement or refund.